Privacy Policy

VidhyaKendra ("we", "our", or "us") operates the website www.vidhyakendra.com and the associated LMS platform for schools and coaching institutes. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services. By using our platform, you agree to the terms described in this policy.

We collect the following categories of information:

• Account Information: Name, email address, phone number, institution name, and role (admin, teacher, student) provided during registration.
• Student Data: Academic records, attendance, exam results, fee payment history, and homework submissions managed within the platform.
• Usage Data: Log data including IP address, browser type, pages visited, and timestamps when you access our platform.
• Payment Information: Fee transaction records. We do not store full card numbers; payments are processed via secure third-party gateways.
• Communications: Messages, support requests, and feedback you send to us.

We use collected information to:

• 1Provide, operate, and maintain the VidhyaKendra LMS platform.
• 2Generate attendance reports, result cards, fee receipts, and other academic records.
• 3Send automated notifications including fee reminders, attendance alerts, and notices.
• 4Respond to customer support requests and improve our services.
• 5Comply with applicable legal and regulatory obligations.
• 6Prevent fraud, abuse, and unauthorised access to the platform.

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

• Within your institution: Admins, teachers, and students of the same institution can access data relevant to their role as defined by the platform permissions.
• Service providers: Trusted third-party vendors (e.g., SMS gateways, cloud hosting) that process data solely on our behalf under confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, data may be transferred with prior notice to users.

We retain personal and academic data for as long as your institution maintains an active account with us. Upon account termination, data is retained for a maximum of 90 days before permanent deletion, unless a longer retention period is required by law or explicitly requested during the offboarding process.

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), role-based access controls, and regular security audits. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our platform is used by educational institutions that may enroll minor students. Student data is managed solely by the institution's authorised administrators and is never used for advertising or sold to third parties. We process minor student data only as directed by the institution in compliance with applicable laws.

Depending on your jurisdiction, you may have the right to:

• Access and review the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (subject to legal and operational constraints).
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@vidhyakendra.com.

We use essential session cookies to maintain your logged-in state and platform functionality. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification at least 7 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated policy.